Please note:

If there has been an accident in the last 12 hours at the traffic lights or signals you are reporting an issue with, please call the contact centre on the number below as a matter of urgency instead of filling in this form.

If the fault with the traffic lights or signals is urgent (as listed below) please ring our contact centre on 0345 8 506 056
  • Lights are stuck on red
  • Lights are off altogether
  • More than one red lamp is out
  • A signal head is twisted, loose, or damaged
  • A signal head, pole, or other equipment has been hit or damaged

Before you start, you will need to tell us:

  • What the fault with the traffic light/signal is along with any details
  • If the issue is recurring or always present

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