Noticed an issue with traffic lights or signals? Let us know using this form so we can work to get it fixed and keep traffic moving safely.
Reporting an urgent issue or accident at a traffic light or signal
If the issue is urgent or there has been an accident at the traffic light or signal in the last 12 hours, please ring our contact centre on 0345 8 506 056.
Examples of urgent issues:
- lights are stuck on red
- lights are off altogether
- more than one red lamp is out
- a twisted or damaged signal head
- a signal head, pole, or other equipment has been hit or damaged
Before you start, you will need to tell us:
- what the fault with the traffic light or signal is, along with any details
- if the issue is recurring or always present