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Scheduled Website Maintenance
Our My Account website will be unavailable on Wednesday 12 November from 4pm for a few hours while we update the system. If you need help during this time, contact: Customer Service Team by telephone on 0345 8 506 506 We are sorry for any inconvenience and thank you for your understanding.

We’re here to help keep waste collections easy for you.

If you need a new bin or a replacement for a damaged one, please use this form to submit your request.

New bins costs and requests

New bins (including new bins for new house builds) and bins that are reported as missing or stolen will cost £26.50 for each replacement bin, which includes the cost of the bin and delivery.

Only order a new bin for your new property when you have moved in. We have previously delivered new bins to empty properties, and they have been stolen.

Damaged bins

If your bin is damaged and we are unable to repair it, we will replace it for free.

Before you start, you will need to tell us:

  • why you need a replacement bin
  • in what way the bin is damaged (if the bin is damaged)
  • what type of bin needs to be replaced
  • if you live in a property owned by Wakefield District Housing (WDH)

How would you like to continue :

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