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Scheduled Website Maintenance
Our My Account website will be unavailable on Wednesday 12 November from 4pm for a few hours while we update the system. If you need help during this time, contact: Customer Service Team by telephone on 0345 8 506 506 We are sorry for any inconvenience and thank you for your understanding.

Having an issue with a raised bollard in your area? We’re here to help.

Use this form to let us know if there is an issue, or to request a key fob for access to an area blocked by raised bollards' if you have permission.

Before you start, you will need to tell us:

  • the location of your enquiry
  • details of the incident (if bollards have risen underneath your vehicle)

How would you like to continue :

Register for MyAccount
Login to MyAccount