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Early start to bin collections - Thursday 25 and Friday 26 June
Due to the hot weather, bin collections will start at 6am on Thursday 25 June and Friday 26 June. Please make sure to put your bin out the night before or by 6am. Thank you for your support.

Have you noticed a pothole or damaged pavement in your area? 

Let us know using this form. Reporting these issues helps us keep roads and pavements safe for everyone. 

Reporting a dangerous issue

If you think the pothole or road damage is an immediate risk: please contact us on our customer services line 0345 8 506 506. This is a 24-hour service. 

Before you start, you will need to tell us:

  • street name and area
  • the location on the street (Is the issue near a house or a road junction?)
  • details of the damage
  • your name and contact number
  • if reporting an incident of damage caused to a vehicle or the road: the date and time the damage occurred (if known)  
  • who is responsible for the damage, or their vehicle registration (if known)
  • what needs to be installed or repaired

How would you like to continue :

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