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Food product complaint

Temporary hold on new pest control bookings
We are not taking new pest control bookings right now because demand is very high. If you already have an appointment, it will go ahead as planned. We are sorry for any inconvenience and thank you for your patience. We will let you know as soon as pest control bookings are open again.

If you’ve had an issue with a food product, we’d like to hear about it.

Use this form to let us know what happened, and we’ll look into it.

Before you start, things you need to know:

  • you must still have the product, or we will be unable to process this form
  • your complaint will be reported to Environmental Health

Before you start, you will need to tell us:

  • the address where you got the product from
  • details of the product and the issue
  • if you have informed the product retailer or manufacturer of the issue

How would you like to continue :

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